1. General Information
Prime Pak operates as an online retail store offering a wide range of products including home accessories, mobile accessories, and computer accessories.
All products and services offered on this site are subject to availability and may be discontinued or modified at any time without notice.
2. Orders and Payments
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All prices listed are in Pakistani Rupees (PKR) and include applicable taxes unless stated otherwise.
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Orders are confirmed once full payment or cash-on-delivery confirmation is received.
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Prime Pak reserves the right to cancel any order if incorrect pricing or stock errors occur.
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We accept major payment methods including Cash on Delivery (COD), Bank Transfer, and Easypaisa/JazzCash.
3. Shipping and Delivery
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Orders are usually processed within 1–2 business days after confirmation.
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Standard delivery time across Pakistan is 3–7 business days, depending on your location.
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Delivery charges may vary based on order size and location.
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Prime Pak is not responsible for delays caused by courier companies or unforeseen circumstances.
4. Returns and Refunds
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Products may be returned or exchanged within 7 days of delivery if they are defective, damaged, or incorrect.
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Returned items must be in their original packaging and unused condition.
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Refunds will be processed after inspection and may take 5–10 business days.
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For return or refund requests, please contact us via the email or phone below.
5. Product Information
We strive to ensure all product descriptions, images, and specifications are accurate. However, slight variations in color or design may occur due to lighting or screen settings.
6. Privacy Policy
Your personal information (such as name, address, email, and phone number) is kept confidential and used only for processing orders, deliveries, and customer support.
We do not sell or share your data with third parties without consent.
7. Limitation of Liability
Prime Pak shall not be held liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
8. Changes to Terms
Prime Pak reserves the right to modify or update these Terms & Conditions at any time without prior notice. Changes will take effect immediately upon posting on this page.
9. Contact Information
For any inquiries, complaints, or support, please contact us:
📧 Email: umairhafiz1986@gmail.com
📞 Phone/WhatsApp: +92 312 9220922
